We offer a 30 day return policy for un-opened product. The customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for return, please feel free to email us. Please also note that we do not have a money back guarantee, as CBD affects everyone differently. Any product that has been opened or used is not eligible for return or exchange.
If your payment method has already been charged for an order that is later cancelled, Gemstone shall issue you a refund.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
PRODUCT AND PRICE INFORMATION
All prices and products advertised are subject to change. Gemstone takes care to list accurate prices but sometimes the Site may contain errors or out of date information. We are not bound by our offer or any prices on the Site and we therefore reserve the right to modify or cancel your purchase in the event of spelling, pricing, or other errors on the Site.
All prices displayed on the Website are quoted in U.S. Dollars ($).
Shipping costs are applied per order and depend on where your order is shipped and by what method. Shipping costs, and all other applicable taxes, fees or charges of any nature, shall be added to the total amount of your purchase and will be displayed prior to checkout.
The images of the products on our Website are for illustrative purposes only.
We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
SHIPPING AND DELIVERY
Shipping dates, delivery dates, and timeframes for processing returns and refunds are estimates only and not guaranteed. We can only fulfill domestic orders to home and office addresses and do not ship to P.O. Boxes. For more information, look at our Shipping and Payments FAQs.